Shipping, Returns, and Exchanges Policy
Shipping Policy:
- We currently only ship to the continental United States.
- All products are made to order, so please allow 5-7 business days for processing and shipping before your order is dispatched.
- Shipping times may vary depending on your location, but we strive to get your order to you as quickly as possible.
Return Policy:
- If you wish to return an item, please contact us at skinikinis.lmtd@gmail.com within 30 days of receiving your order.
- To be eligible for a return, the product must be unworn, unused, and in its original packaging.
- Please include your order number, the reason for the return, and any relevant photos if necessary when contacting us for a return.
- Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.
Exchange Policy:
- If you need to exchange an item for a different size or have received a defective or damaged product, please reach out to us at skinikinis.lmtd@gmail.com with the following details:
- Your order number
- A description or photo of the issue with the product
- The product you would like to exchange for (if applicable)
- We will do our best to accommodate your request and will send you further instructions on how to proceed with the exchange.
Additional Notes:
- Custom or personalized items may not be eligible for returns or exchanges unless there is a defect or mistake on our part.
- Please make sure to double-check your shipping details before completing your purchase, as we cannot change shipping addresses once the order is processed.
- Thank you for shopping with us! If you have any questions or concerns, don’t hesitate to contact us at skinikinis.lmtd@gmail.com.